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Tree Classics Reviews

With over 40 years of making the World’s Finest Artificial Christmas Trees, Tree Classics™ remains dedicated to bringing the best quality artificial Christmas trees to our customers, while providing the best shopping experience possible. We love hearing from our clients and encourage you to let us know how we can be of better service by leaving a review of your Tree Classics experience. From our trees and Christmas decorations to our customer service team, we welcome any other reviews you would like to share with us.

We put high value in what you have to say and read all customer reviews that we receive. Your feedback helps us improve our products and services according to your needs, and they might be helpful to other customers as well.

If you wish to leave a review about our products or customer service, you may send us an email at service@treeclassics.com or submit your Tree Classics review to TrustPilot.

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Tree Classics Reviews from Customers:

  • Dear people from Tree classics, I just wanted to inform you that our tree finally died. After more than 25 years of duty all the green is falling off. I bought this Tree Classics tree more than 25 years ago and every Christmas time it was a big fun between the tree and I. Thank you for such a lovely time over and over again. Happy Christmas and all goods for 2010.

    - MD
  • I just wanted to let you all know how pleased my husband and I are with our new tree! I looked all over where we live and none of the artificial Christmas trees I had seen were even close to what I wanted, so I decided to go with you guys. Sometimes you never know what to expect when you order something online, but it was even better than we expected! Thank you for making such beautiful, realistic looking trees! I will definitely tell everyone about your lovely trees. Thanks and Happy Holidays.

    - CM
  • I just wanted to let you know that the replacement top arrived and we a thrilled with this beautiful tree. We had to down-size this year but still wanted a high quality product...the 5' Lake Shore Blue Spruce definitely fit the bill! The problems with rough handling in shipping were completely and quickly resolved and we would recommend your company to anyone...thank you for superb customer service and Happy Holidays!

    - JS
  • We bought our FIRST Christmas Tree from you this year! WOW we have been together 20 years and married 19 and this was the most BEAUTIFUL TREE we have EVER had EVERYONE that came to our home during the holidays the first thing they all saw was our tree and EVERYONE talk about how Beautiful it was my daughter 23 & 25 said it looked like a Christmas Tree that belonged in a Mall! My husband decorated it in all Thomas Pacconi Ornaments from the Tree Top from small to medium to large Thomas Pacconi Ornaments I want to send a picture to you and would love for you to use it and our story freely! We were so pleased we will be adding more items from your company to our Holiday Collection and our daughters will both be buying a tree from you too!

    - RH
  • This is to thank you for the pleasure of doing business with you. I had to change my order. You did it with no fuss. My account needed to be credited. That was no problem for you. My order arrived when you said it would. In the day of having to talk to recorded messages, it was good to talk to a live human being. Besides all that, my tree is beautiful. I would highly recommend your company.

    - Thanks, J.
  • I wanted to let you know we got our Alberta Spruce in record time: ordered Sunday and received Wednesday. The only reason I logged on today, taking a tree decorating break, is to send your website to a friend who saw the tree yesterday (she wants one, too!) The tree is positively, absolutely magnificent. The branch detail makes the tree so incredibly like a live tree, even to the "bark" with which the branches are wrapped. Even though it is a cliché, which I never use, the tree is awesome, as was the entire purchase. I don't know enough superlatives to use in describing your customer service and product, so I will simply say, Thank you. You may use me as a reference any time. Happy Holidays. L.S. I just want to write and thank you for your expert service and fast delivery. I wish I could remember the lady who assisted me. She was so helpful and courteous. I am writing this from Kuwait, and my Army unit will be spending the holidays here. The tree I purchased will help raise morale during the holiday season. My unit is from Colorado, and the Blue Spruce will remind us of home. Thank you again for all of your service to us.

    - Very Respectfully, M.V.
  • I just wanted you to know that we received our 12' Swiss Alpine tree yesterday, assembled it this morning, and it is absolutely gorgeous!!! In today's world so many merchants are dishonest and sell poor quality items that it's hard knowing who to do business with. You're the exception to the rule. The tree is top quality, everything worked the first time, and it was easy to assemble. The tree is striking, and you have to get up real close to tell that it's not real. Even our teenage kids who wanted a real tree again this Christmas were excited when they saw it this morning. We're even more excited because we know the post-Christmas clean-up will be a lot easier this Christmas. Thanks again and have a wonderful holiday season.

    - D. & R.D.
  • Thank you so much for the wonderfully beautiful Christmas tree. It is everything that we wanted in an artificial tree. My husband has been trying to get me to switch from a real one to an artificial. I have been reluctant because so many look so unrealistic and artificial. This one is so uniform and real looking. I just assembled it all by myself and it went together so easily. I'm 5'2" and with a small 2 step utility ladder I was able to put the whole thing together in about an hour. You made this Christmas season easy and the clean up will be extra easy. I love the holiday season and this tree can stay up through New Year's without drying out. Merry Christmas to you all!

    - K
  • Thanks for taking care of our issue with this tree...we received the new top you sent, and it works fine. We never expected this type of wonderful customer service, but certainly appreciate it...we would recommend your website to anyone wanting to purchase an artificial Christmas tree!

    - Regards, C.
  • Happy Holidays! We ordered 2 of your 12' Scotch Pine trees with clear lights for our church. They are absolutely breathtaking! They stand on either side of our altar in the front of the church and after we got them up (which was very easy) they looked so beautiful we decided not to add any decorations to them. They are just wonderful. God bless your Christmas!

    - S.L.