Customer Service

We’re here for you, Day or Night.

Tree Classics customer support has been offering online and phone support across the U.S. since 1995. Our associates here are trained, seasoned, and capable professionals. All Tree Classics Support Agents have real hands-on experience with our products and stay up to date with the new technology and styles we release each year.

We request feedback and ask for comments, not just to hear compliments, but to help improve our service as a TEAM.
We have an elite team of specialists that not only know our products, but own them as well.
Tree Classics average phone answering time is less than 1 minute, and our queued phone system will even allow you to leave a message during business hours so that one of our Customer Service associates can call you back.
Email support and follow-up with all email requests with an average turnaround time less than 24 hours.
Advanced email tracking system allows the customer to inquire about the product in question without having to repeat one’s self each and every time.

In conclusion, we strive to show our customers that we mean business in all aspects of support with multiple features to help assure that the product in our box is packed with more than just another holiday item, but a wide variety of services, support, promotions, and trust that the customer will have peace of mind when buying from Tree Classics.

Contact Us Today!

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Customer Service About Us Contact Us Site Feedback Free Samples Return Policy Festive Christmas Santas Halloween Décor
Christmas Home Décor Tree Budget Buys New Age L.E.D Artificial Christmas Trees Time-Honored Classic Pre-lit Artificial Christmas Trees
Slim Pre-Lit Artificial Christmas Trees Combo Pre-Lit Artificial Christmas Trees Classic Non-Lit Artificial Christmas Trees
Giant Pre-lit Artificial Christmas Trees Pre-lit Artificial Wreaths & Garlands Storage Solutions Christmas Train Set
Decorated Hall & Foyer Pre-lit Artificial Christmas Trees Frequently Asked Questions - FAQ Classy Clients
Customer Comments Tree Selection Wizard Help & Information

Welcome to Tree Classics, the world's finest pre-lit artificial Christmas trees™.

Over 30 yrs of experience in pre-lit artificial Christmas tree manufacturing, and over 13 years of e-commerce management since the advent of the Internet – Mr. Leon Gamze founded Tree Classics in 1971. Recognized with awards from several national publications, he is known as an expert authority in the design, merchandising, and production of pre-lit artificial Christmas trees and related Christmas décor. We stand firm to our ability to create the most-spectacular pre-lit artificial Christmas tree designs, lighting combinations, and high quality that is only bested by next season’s tree styles! We truly are the best at what we do, (you've come to the right place), and are pleased you have read this far into our story! Merry Christmas!

What makes Tree Classics pre-lit artificial Christmas trees the best? Innovation! We are the first to offer free delivery, we were the first to offer pre-lit artificial Christmas trees online, and we are the first to offer several different lighting combinations including L.E.D. star-shaped bulbs, L.E.D. C3 bulbs, Combo-lighting, and clear or multi-colored bulbs only. Tree Classics specializes in the design, manufacturing, and distribution of pre-lit artificial Christmas trees, pre-lit artificial wreaths, pre-lit artificial garlands, Christmas décor, outdoor pre-lit artificial Christmas trees, Designer Christmas Santa's, Halloween décor, decorated hall & foyer pre lit Christmas trees, holiday Christmas train sets, L.E.D pre-lit artificial Christmas trees, LED slim pre-lit artificial Christmas trees, as well as over 89 styles of Balsam Fir, Fraser Fir, Douglas Fir, Pine, and Spruce pre-lit artificial Christmas tree designs.